Acceptance of the Terms
By accessing and using Loto Quebec Blackjack, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any provision of these Terms, please do not use our services.
Eligibility Requirements
To use our platform, you must meet the following eligibility requirements:
Be at least 18 years old (or the minimum age required in your jurisdiction)
Be a resident of Québec, Canada
Not be located in a restricted geographic area (see below)
Minimum Age Requirements
You must be at least 18 years old to use our platform. If you are under 18, please do not attempt to register or play.
Geographic Restrictions
Our services are available only to users who are physically located within the province of Québec, Canada. Access is restricted to those outside Québec due to provincial regulations and licensing requirements.
Account Registration Rules
To create an account with Loto Quebec Blackjack:
Fill out our online registration form accurately
Verify your identity using approved methods (e.g., government-issued ID)
Set a mandatory weekly deposit limit
Make an initial deposit or use any other accepted payment method
One-Account-Per-User Policy
Each user is limited to one account only. Creating multiple accounts in the same name, email address, or IP address will result in suspension of all associated accounts.
Identity Verification and KYC
We require users to verify their identity using approved methods before activating an account:
Government-issued ID (e.g., driver's license, passport)
Proof of residence
Other approved documentation as required by our platform
You agree to provide accurate information and update your profile as necessary.
Account Accuracy Obligations
You are responsible for maintaining the accuracy of your account information. If you change addresses or other details, please notify us immediately.
Account Security Responsibilities
It is your responsibility to:
Keep your login credentials confidential
Use strong passwords and two-factor authentication (if available)
Monitor your account activity regularly for suspicious behavior
We are not liable for losses due to unauthorized access resulting from user negligence.
Restricted Behaviour and Prohibited Activities
You agree to comply with the following restrictions and prohibitions:
No multi-accounting or collusive play
No use of unauthorized software, bots, or other cheating tools
No attempt to manipulate game outcomes or exploit system vulnerabilities
Respect our anti-money laundering (AML) and know-your-customer (KYC) policies
Multi-Accounting and Fraud Prevention
We have measures in place to detect and prevent multi-accounting:
IP address tracking
User behavior analysis
Account linking and association
If we suspect you of engaging in prohibited activities, your account may be suspended or closed.
Bonus and Promotion Rules
Our bonuses and promotions are subject to the following conditions:
Each bonus is valid for a specified period only (if stated)
Bonuses can only be redeemed through our designated channels
Wagering requirements apply: see our gaming terms below
Wagering and Gameplay Conditions
When playing on Loto Quebec Blackjack, you agree to:
Bet within your means
Not manipulate game outcomes or exploit system vulnerabilities
Respect the minimum bet limits and maximum wins
Comply with any applicable wagering restrictions (e.g., maximum bets per hand)
Bonus Abuse Prevention
We reserve the right to suspend or cancel accounts engaged in bonus abuse, including:
Excessive betting patterns
Multiple account creation
Collusive play
If we suspect you of engaging in such behavior, your account may be suspended or closed.
Deposits and Withdrawals (Where Applicable)
For users who make deposits, please note that:
Our minimum deposit limit applies: see our platform for details
We require verification before withdrawals: see above
Withdrawal processing times vary depending on the payment method used; some methods may incur fees.
Verification Before Withdrawals
We reserve the right to request additional documentation or information from users prior to processing withdrawal requests. This is done in compliance with AML and KYC regulations.
Processing and Review Procedures
Our team reviews each account regularly for suspicious activity:
We have a 24/7 monitoring system to detect potential issues
Account suspensions or closures may occur due to non-compliance or suspected misconduct
If you believe your account has been unfairly suspended or closed, please contact our support team.
Responsible Gambling Expectations
We encourage responsible gaming practices and provide resources for those who need help:
Set a weekly deposit limit: see above
Take regular breaks from play
Self-exclude (see below)
If you are concerned about your gambling habits or would like to self-exclude, please contact our support team.
Self-Exclusion and Account Restrictions
You can choose to self-exclude for 1 to 89 days at a time. This will result in:
Temporarily blocking access to Loto Quebec Blackjack
Disabling deposit limits (if set)
Notifying you when your exclusion period is nearing its end
Contact our support team for help with setting up or extending your self-exclusion.
Game Fairness and RNG Systems
We utilize Random Number Generation (RNG) technology to ensure game outcomes are truly random:
Our games have been certified by independent auditors
We regularly review and update our RNG systems to maintain the highest standards of fairness and integrity
Technical Interruptions or Voided Gameplay
In cases where a technical issue occurs, we reserve the right to:
Temporarily suspend gameplay while issues are resolved
Declare specific bets void due to system failures
Ensure user equity is protected in all circumstances
